Would you confront the employee to clarify the situation and confirm if he or she was actually stealing? Consider sharing a little more about yourself, such as the kind of books you like to read, favorite areas to hike in, or new foods you've explored recently. ", "I have been a part of the interviewing and on-boarding team in numerous organizations. They even hired a fobby chinese girl to work the drive thru for that authentic Chinese fast food experience. Customers love when you go above and beyond for them which will, in turn, generate more business. Consider providing more information, such as how many new employees you onboarded and the kinds of advanced training you provided. ( customer service, clean store, food quality, associate growth . (9) I am upset. PANDA EXPRESS - 108 Photos & 182 Reviews - 14480 Merced Ave, Baldwin You can also help them set goals by providing them with feedback on their performance and by helping them identify areas for improvement. Panda Restaurant Group, the world leader in Asian dining experiences and parent company of Panda Inn, Panda Express and Hibachi-San, is dedicated to becoming a world leader in people development. Currently, at my center, the schedule changes so often that we are required to look the day before to see if we are scheduled to work. You can enhance this answer by talking about why food safety knowledge is important in order to protect customers and employees, ensuring repeat business, and grow company revenue. Deliver exceptional dining experience by building an organization where people are inspired to better their own lives. Hmong Innovating Politics; Activity. Shift Leader: As a Shift Lead for our team, you will have the opportunity to embrace a . This question is tricky because taking the fall for a situation, to protect a co-worker, can show teamwork, but it isn't always the most honest option. I'd like to work for an organization that takes quality and service as seriously as you do. Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter. The typical Panda Express Shift Leader salary is US$19 per hour. I eventually not only learned the position but was promoted to be a designated trainer where I would train new training coordinators from other centers.". 3/6/2022. If this is your first job tell them that you have been focusing on school and now you are anxious to prove yourself in the workforce. 11/10/2022. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. They also offer competitive wages.". Panda Shift Lead. If I could grow with your company, I would like to see it turn into a management role that includes a component of human resources. . My end goal is to gain a leadership position with Panda Express so some training as a team lead would be valuable as well. Before an interview, you should always thoroughly research the company's online presence and, if possible, follow them on social media. ", "Cleanliness is extremely important especially in this industry and in this time of Covid. Shift Leader Job in Georgetown, TX. Difference between PIC and Shift Lead : r/PandaExpress - reddit "I rate my communication skills as a 9/10 as I will, on occasion, have times when I am not as clear as I would like to be. I knew the basics but was certainly not trained on the specifics of the role. Depending on the role, it may be more critical for you to instigate solving problems and creating innovative solutions, or it may be more important to get the work done. Don't let this question catch you by surprise! (15) Katrina Vasquez. "If I could choose an aspect of training I would like to learn more about health and safety. Talk to the interviewer about your thoughts on honesty in the workplace. Can you tell us about your previous work experience? However, this answer could benefit from being more specific. Good Standing: With alignment from a Panda OPS leader, employees must meet expectations and there must be a individual . "I have spoken to a few people that have worked for Panda Express, and they all have great things to say. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. Table Games Shift Manager. 3 any reheated food is cooked at 165+ By creating an environment where everyone feels valued and respected, shift leaders can foster collaboration and trust among their teams. Pay Range: $17.50 - $24.50 / Hour *. ", "It depends on the situation. Say you would put them on a performance review and tell them what they are doing wrong and areas they need to improve on. By understanding this emerging trend, shift leaders will be better equipped to make decisions that lead to improved performance and increased profitability. My boss put me into a server role with very little training. sink 120 in 1 min "I have handled very challenging customers in my previous roles and can remain professional through all situations. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. There was never a discrepancy. Shift Leader Job in Colorado Springs, CO at Panda Express | JobSearcher I can be found reading anything from a 19th-century piece of British literature to the latest dystopian fantasy novel. The foodservice industry could not survive without maintaining the proper levels of cleanliness.". I can see where you're going with this response! The first restaurant opened in. If you enjoy other activities like writing, hiking or spending time with friends, talk about those too. (7) In addition, when I make calls outside this area, the likelihood of the call being dropped is very high. Email *. Additionally, the company may offer bonuses or other incentives to employees based on performance. ", "I have researched Panda Express a great deal, before coming in today. Table Games Shift Manager Job | Lone Butte, Chandler, AZ | Hospitality - What is the company's primary goal for this position in the next 12 months? Shift Leader Panda Express. Skip to main content. Challenge also appreciate one another. Panda Express Interview Questions and Answers. Great! ", "I can be a follower when necessary; however, I am naturally a leader at heart. ", "I enjoy reading and hiking. Panda Express has a strong reputation for developing and promoting their employees which is something that I am excited about. You've confirmed that you can be counted on to arrive on schedule. Panda Express General Manager Resume Sample - ResumeHelp standingeagle1. In the case of overtime, they did not abide by the regulations, and I had to speak up for my team. Know Your Worth. I have taken some health and safety related courses and am confident that you will be more than satisfied with my standard when it comes to cleanliness. I was in charge of training new employees, running a register, serving food, and counting all the money at the end of the night. 7.keep safe closed Terminations and corrective discipline measures can be very difficult to do but, with experience, they do get more comfortable. After you do your research on the company, write down some questions that came up for you. They like to be praised for the ways you are impressed by their innovation, reputation, and impact on their industry. Full-time. You will gain valuable skills managing store operations and leading the team during the shift. Did you perform team training or one-on-one training? Share a Situation that had a positive outcome. You've rated yourself highly, now take it a step further and share an example that illustrates your strong communication skills. * Associates not washing their hands in between tasks, The Language of Composition: Reading, Writing, Rhetoric, Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses, Edge Reading, Writing and Language: Level C, David W. Moore, Deborah Short, Michael W. Smith. 9 employees wash hands for at least 20 seconds I like to mentor others and am a good example to new employees. ", "Through my research of Panda Express I have found that you stand out most by your dedication to family, quality food, and keeping the quality of your Chinese food despite being labeled as 'fast-food. Opens new tab. 2 Pesticides Employers ask this question to make sure youre comfortable working in an environment where you need to multitask and prioritize your tasks quickly. You can enhance your response by also talking about how cleanliness protects not only customers but also employees, which helps ensure appropriate staffing levels. Are you someone who can handle stress on the job? How would you deal with a difficult customer? We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. When I face a difficult customer, I find that it is usually due to a breakdown in communication. Associate discounts for many brands This question is a great way to learn more about the candidates personality and values. marvelousbodine4097. Example: I feel like I thrive in fast-paced environments. Associate discounts for many brands 5. closed register drawer This sounds like an example you can expand on. In that case, I will do what it takes to protect the company's reputation. Are you resourceful when it comes to resolving customer issues? NEW! ", "Stress is part of any demanding job, and I have learned to embrace it. In my previous position, I was responsible for counting out change at the register and balancing our daily sales. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. We do not have advertisements on our pages but we do try to make money through paid-memberships. Jennifer Garcia - Shift Leader - Panda Express CA&C | LinkedIn It would help if you did not deny you have a weakness or state strengths as a weakness (I am a perfectionist, or I work too hard and neglect my friends and family). The estimated base pay is $31,797 per year. ", "I would like to see a long-term fit with Panda Express. Great Compensation Package and Bonus Opportunity If you could choose the focus of your training, what would you pick? 7.no sae key-emergency I believe the biggest success factor was that I tried to emulate his leadership style and did ask his help when I wasn't sure what to do. Share details about how you communicated with your team to help them understand the goal and their unique roles. Opportunities for growth into Management positions. Working in a fast-paced environment can be challenging, but it also provides opportunities to learn and grow. Share that you have the means to get to work consistently and on time. ", "Here are some sample questions: - When would you like to have this position filled? I took charge for two weeks, and the experience was quite positive! Demonstrate to the interviewer that you take a very methodical approach to problem-solving, rather than reacting in an impulsive way when a problem occurs. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear. You can strengthen your answer further by talking about how your degree will benefit your career path. This is an answer you can build on. A good leader takes the initiative, listens and communicates well with others. Being a good communicator is vital to working with others or leading a team well. The workplace provides opportunities to be both a leader and a follower. For instance: You want to avoid declaring your desire to be a dolphin trainer when you're applying for a regional sales manager role. Next, review the company website, watch videos and read articles and press releases to see if any of those questions can be answered through those resources. 4. food quality Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Other than that, I am available. A great example of my honesty would be the written reference that I have from my most recent employer. I have the ability to communicate when the situation demands but I may not be as concise as I'd like to be on occasion.". They want to know they can trust their employees to do the right thing. "I would like to see my experience in leadership grow over the next few years. Previous experience in a customer service or restaurant setting is preferred, but not required. My absolute favorite thing to do is to travel and couple it with reading: on the beach, on the plane, or just read about the cool intricacies of the place I'm visiting. Jersey City, NJ. This will let the interviewer know that your goals are aligned with their business objectives. "I have researched Panda Express and read a lot about your company culture and customer service philosophy. Supervise other associates to ensure the store is running smoothly and effectively . Next match the skills required for the job to your own skillset. $17.5-$24.5/hr Shift Leader - 545 Job at Panda Express Be recognized as a world leader in people development to become loved by our guests. Education and Experience: Don't forget to share the positive outcome. Get a free, personalized salary estimate based on today's job market. Shift Leader - Immediate Start at Panda Express Inc - GrabJobs A Panda Express Shift Leader typically has a wide range of responsibilities, which can include: The salary for a Shift Leader at Panda Express is determined by a variety of factors, including the location of the restaurant, the size of the restaurant, the number of shifts worked, and the individuals experience and qualifications. ", "I have always taken pride in the fact that I am responsible and trustworthy. . Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Do you pause to evaluate what happened, make adjustments, and try again? Created by. ", "I've had many years of customer service. Job Details. Additionally, the company may offer bonuses or other incentives to employees based on performance. However, with alittle preparation, you can ace the Panda Express Job Interview. "I do not believe in 'taking the fall' for people based on protecting them. Both have great qualities. Panda Express - Wikipedia Match. "I handle stress very well, and when you call my references, they will attest to this fact. Looking at the situation from the customer's perspective is a great place to start! * Prefer some Operations experience. "Just last month I was asked to lead our day shift employees when my boss was away on sick leave. 12 no flies This was my first time leading a team, but I found it quite easy because of my previous teamwork experiences. Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. We do not claim our questions will be asked in any interview you may have. 6 sanitizer is available 200-300ppm There was a senior citizen at the restaurant and he had finished his meal. When factoring in bonuses and additional compensation, a . Training: As a shift leader, youre responsible for training new employees and ensuring that all employees are following the companys standards. With Panda Express's reputation for the development and advancement of employees, I see no limit to where I could go within the company.". If you dont have direct leadership experience, you can talk about other ways youve helped teams or groups succeed. Upgrade to remove ads. Learn how this feature works. I believe transparency is essential, but if there really is no one to blame but a customer is so unhappy and feels the need to blame someone, I would take the responsibility while trying to remedy the situation.". - Is there anything from my background and experience that I can clarify for you? On a scale of 1-10, how skilled are you in communication? Finally, talk about the outcome you achieved. Panda Express - 3374-Hwy 55 & Vicksburg Ln Plymouth PX [Restaurant Shift Supervisor] As a Shift Leader at Panda Express, you'll: Support in creating a vibrant and welcoming environment for the guests; Manage store operations and lead the team during the shift; Gain hands on experience in cooking and preparing Panda . My vehicle is in great condition, and I am comfortable with the amount of travel required to get to Panda Express every day. Panda Restaurant Group, Inc. SHIFT LEADER Job in Monterey Park, CA Consider improving your answer by talking about any steps you'd take before calling HR. District managers are responsible for overseeing multiple stores and ensuring that all stores are meeting the companys standards. Panda Express. Shift Leader - 110 Job in Jersey City, NJ at Panda Restaurant Group, Inc. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. If you have experience leading a team, describe what made you successful in that role. By leveraging data insights, shift leaders can make better decisions that will improve efficiency and profitability. Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. Post Date: Apr 27, 2022. You can strengthen this answer by talking about how you handle a setback. 95 terms. **Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. (10) I realize that there is normally a termination fee however, I was assured when the contract was signed that I would have no service problems in my area. 1. bank desposit daily Share one or two examples of how youve excelled in similar environments in the past. exclamation marks in sentences of your own. Being a member of management, I am responsible for coordinating our team and making snap judgments on how to proceed.". Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. 13 temp long isnt falsified, 5 Find additional company focused interview questions by practicing from one of our industry sets. They did not fit in, and perhaps their personality was a bit off-putting; however, nobody deserves treatment like that. 95 terms. Maybe you have read case studies that you lean on in these instances. The average salary for a Shift Leader is $32,888 per year in United States, which is 3% higher than the average Panda Express salary of $31,797 per year for this job. Shift Leader Job Description - Betterteam What do you like best about working here? Walk the interviewer through your process when it comes to making quick decisions. This illustrates your ability to transform stress into action, successfully turning a negative into a positive, to accomplish your goal. For this reason, I would rate my communication skills as a 7/10. If there is a reason you believe you require an accommodation, please reach out to Human Resources. Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. It is the largest Asian restaurant chain in the United States, with over 2,000 locations. "My schedule is very open except for Monday evenings. 31 Panda Express Interview Questions (+ Answers) If it's a difficult customer who shook me up, I will take a breather outside for a moment. ", "I would describe my customer service skills as consistent, positive, and energetic. ", "My first reaction is to access the situation. Demonstrate that you are confident and able to react swiftly when the need arises. Tuesday, March 14th, 2023, 3PM - 6PM Now Hiring: Service & Kitchen Team . Match. What was the outcome, and what did you learn? JOB ID. They are responsible for managing the daily operations of the restaurant, including overseeing staff, ensuring customer satisfaction, and maintaining a clean and safe work environment. If possible, share an example of a time when you successfully worked with an employee or team to take corrective action and improve performance. The interviewer wants to see you have ambition and goals, but they also want to see you are the right fit for the restaurant industry. We're committed to being your source for expert career guidance. Coaching and training experience may not be a direct requirement for this role, but they are abilities that are always valued by an employer. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Panda Express restaurants were traditionally located in shopping mall food courts . Shift Leader - 687. $18 to $24 Hourly. So PIC can mean different things. I am excited to take on a team lead role again. State that you love the product and the service you get at Panda Express and, because of this, you would be happy to represent them. Shift Lead Qualifications. - Is there any reason why you would not hire me? Interviewers will expect you to have done research on the company and familiarized yourself with the basics of what they offer. Dive deep into company history, current jobs, hiring trends, demographics, and company reviews. Shift Lead Panda Express 8411 Bent Branch Drive, Irving, TX 75063 Interview as soon as Wed, 2:00 PM. Share the role you play and your contribution as well as what you enjoy about it. Consider talking about specific values you can sense when interacting with employees such as kindness, integrity, or respect. This question can help interviewers understand your experience with the equipment used in a kitchen. TYPE. 22001579. Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. Scheduling is an important skill for a shift leader because it ensures that the restaurant is operating at its full potential. Good job! 2494-North Dupont Hwy & Leipsic Rd PX, Dover, DELAWARE, UNITED . As a customer of Panda Express in the past, I appreciate the value you put on customer service. When I was working as a server at my last job, we had a lot of customers come through our restaurant every day. They will want to hire someone who is interested in their product so you can also prove you like Panda Express by liking them on Facebook and, if possible, stating a product or a special they had on their Facebook page. Click the links below to learn more about E-Verify. Well done. I would love to end up in a supervisory role later in my career. ", "I am actively enrolled in school working on my Bachelor's Degree in business management to help further my career.". ", "On occasion at my current job, a quick solution is required while following strict protocols. What can I do in order to get up to speed quickly? What would you do if a team member was not performing well? I took charge for two weeks, and the experience was quite positive! ", "When it comes to training in the restaurant industry, I feel that I could use more training in the operation of the point of sale systems. Save my name, email, and website in this browser for the next time I comment. (8) I am angry. 3538 Total Views Apply for Job Recommend to a Friend Sign Up for Job Alerts Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Pandas mission alive in our restaurants . Often it is a matter of balancing honesty with how you deliver your message in order to build trusting relationships. Panda Express Service and Kitchen Team Interview, 101 Great Answers to the Toughest Interview Questions Affiliate. You've answered well! However; time may come when you need to speak up about something, and it may not look the best on you. Jayjay463 PLUS. As a previous manager, I understand the value of employee honesty. You will support in creating a vibrant and welcoming environment for our guests. Other quick decisions could be if you are asked to take on a new responsibility and are only given five minutes to decide if it's something you are prepared to take on. We like the sound of that. You've done a good job asking an open-ended question that can't be answered with a simple "yes" or "no." Test. Describe the specific Task you were supposed to accomplish. Its important for employers to know that youre comfortable with this aspect of the job because it can be a large part of what you do as a shift leader. Talk to the interviewer about your thoughts on taking the fall for something you did not do. I love that your signature dish, the orange chicken, was created in the 1980's and remains your most popular dish. You've answered well by sharing that you break stressful tasks or situations into smaller, more manageable pieces. Sometimes it's just about being encouraging.". "I am very concerned about cleanliness as it has everything to do with first impressions, and also the health of your customers. 11 no rodents Interview questions and answer examples and any other content may be used else where on the site. If you dont see improvement after a week or two, say that you would let them go. Panda Leaders Scholarship Program - scholarsapply.org Do you rely on past experiences? I do have classes on Monday and Tuesday evenings. You've talked about which social media platforms you use and how they enable you to connect with the company. On-Going Career & Leadership Development Assure the interviewer that you can meet their customer service standards. From there, they may be promoted to general manager, and then to district manager. . An example would be if a donor has a severe reaction. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Come to us in your pursuit of success. It can also help you identify employees who may be ready for a promotion. Panda Express Shift Lead Training. We value diversity in all forms and know the strength it brings. Great Compensation Package and Bonus Opportunity. Applicants to the Panda Leaders Scholarship Program must: Positions: Be full-time Panda Restaurant associates, in the position of Shift Leader, Training Leader, General Manager, Assistant Manager, Chef, Cook, Multi-Unit Manager or Support Center Associate (up to P3 level.)