Simply click on the "sign in" button on airnz.co.nz and enter your membership number and password to manage your profile, see how you've earned Airpoints Dollars and Status Points, or to spend your Airpoints Dollars. See the latest travel alerts and helpful FAQs. Can I transfer AirpointsDollars between frequent flyer programmes? For members residing in New Zealand or anywhere other than Australia, one Airpoints Dollar is equivalent to one New Zealand Dollar. You can also purchase a Star Alliance upgrade using AirpointsDollars. You can make many changes to your flight details online: All you need is your six character booking reference. For Silver, you'll need to earn 450 Status Points, 900 for Gold, and 1,500 for Elite tier status. We'll send you a daily email with a list of our best deals, improving your chances of grabbing one of our ludicrous deals. .content.header-bottom { To reset your password, enter your username and email address and click Send. To change your account details, please see the FAQ below. } display: none; You can then set up your email preferences so you can start receiving grabaseat emails. You will need your booking reference and the last name on the booking. There are many ways to earn AirpointsDollars - to find out more,click here. You can then move up to Silver, Gold and Elite if you earn enough Status Points in a 12-month period. You'll earn Status Points every time you fly with us* or on selected services from Star Alliance and other partner airlines. If you change your country of residence from Australia, your AirpointsDollars balance will be converted. Airpoints is AirNewZealand's loyalty programme, and anyone in the world is welcome to join. Seeterms and conditions. We can also put your Airpoints account on hold to keep it secure while you investigate. You won't need to fill in all your details again. Our range of AirNewZealand credit cards, issued by Kiwibank, reward you with AirpointsDollars for your everyday spending* and also give you the ability to top up your AirpointsDollars balance. Compare and book leading operators from taxis and shuttles to limousines and helicopters. I'm already an Airpoints member - do I need to register again? Site is running on IP address 185.149.6.94, host name 185.149.6.94 (Bracknell United Kingdom) ping response time 2ms Excellent ping. Here's a simple guide to get back on course and make the most of your rewards. If you use the same email and password combination elsewhere, it's a good idea to check those accounts and update those passwords too. Select 'Use Airpoints Dollars' on the online payment page to use your APD to pay for a flight. I forgot my grabaseat password or user nameYou can reset these at any time. You can head to the sign-in page and click 'Forgot your password' torequest a password reset. You can also used them to pay for rental cars, holidays, wine and Koru membership. Check your balance, special offers and more. If you are sure your card is stolen, to protect your OneSmart Account against unintended use, please call us at OneSmart on 0800 787 555, or +64 9 377 8535 from overseas and we'll cancel your old card right away, and send you a new one. If they are not an Airpoints member there will be a service fee of $25 or 25 AirpointsDollars to add them to your Gifting Register. If you've not registered yet, you can register for Airpoints online. Is it possible to have a joint Airpoints account? Once you have added a person to your Gifting Register, your giftees name(s) will appear in a list on theEnter Passenger Detailspage. Simply click on the "sign in" button on. If you fail to complete the email and mobile verification process, you may not be able to complete your transaction. Eligible purchases exclude interest free promotional purchases, balance transfers, cash transfers, business expenses, cash advances, fees and charges, BPAY, any disputed transactions and government fees and charges. Sales, reservations & enquiriesToll free (from within USA): 1-800-262-1234Calling from overseas, TTY relay callersSee our TTY relay callers instructions for further detail on this service, Online booking help Toll free (from within USA): 1-800-262-1234, Airpoints enquiries Toll free (from within USA): 1-800-262-1234. Airpoints is Air New Zealand's loyalty programme where travellers can earn Airpoints dollars and then exchange the points for rewards, including flights and rental cars. The airline says one of its Star Alliance partners has been impacted by a security data. Simply enter your Airpoints number when you book a flight or with one of our travel partners. This is a security feature to protect your account. Existing AirNewZealand Airpoints Credit Card customers can find instructions on how to top up here on our Airpoints top up page. What should I do? Islands. Then you can spend your AirpointsDollars on flights and OneUp upgrades. Be electronically ticketed - paper tickets will not be accessible, Not have been made as an international "multi-city" booking. However, Koru members do have the option to purchase a Koru Guest Card which allows the member to bring an additional guest into AirNewZealand Lounges provided that both travellers are departing on an AirNewZealand operated flight, with an AirNewZealand ticket and flight number.