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I checked Princess.com today, and the FCC for 28Feb2022 cruise I canceled 12/24/2021 using our PVP insurance is now showing. You can apply it toward your next cruise fare or contribute to a travel companions fare on your booking. I thought the NZ part of the cruise would be the biggest question mark? The cancellations for the two vessels come during a busy time for Princess Cruises, which is still gradually bringing its fleet fully back to service. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. . I would hope FCC would be for what I paid for original cruise. Azamara Quest. The Princess cruise ship was scheduled to begin her season in the Baltic out of Copenhagen, Denmark, on April 24 after repositioning from Fort Lauderdale in Florida on April 9. For new bookings made within final payment, the PVP plan cost is only refundable within 10 days of purchase provided the person hasn't departed on the trip nor filed a claim. The flexible program allows guests to make summer travel plans with confidence knowing that if plans change, their cruise vacation is protected. But stranger things have happened: The time I canceled a prior Dec 2021 Princess cruise PRIOR to final payment (around last September 2021) I was refunded everything, including the insurance, but excluding the non-refundable deposit. We chose the latter. Why do Florida residents receive cruise discounts. Even better, you can also apply any such credit toward many other charges on your booking, including*: Because FCC is like store credit, it can be subject to cancel fees like any other type of payment. Thanks for your update - we just made the decision to cancel Majestic Feb 19. We're offering you booking flexibility, options to protect your trip and an idea of what your cruise experience will be like. Now to deal with the refundable part back to my Princess Gift Cards. Q: What if my spouse gets COVID-19 right before the cruise and we can no longer sail? Ours included a balcony and VIP amenities and an Ultimate VIP cruise in fall 2021 or Spring 2022. If I'm out the insurance and deposit no sweat. Special notes: For cruise cancellations less than 90 days out, the penalties outlined below are likewise applied for hotel, transfers and standard air that are booked through the cruise line. As I stated above, I just can't understand Princess' decision, and as you mention, today Australia has lifted it's cruise ship ban. My TA also said the Princess Insurance was non refundable. Princess Vacation Protection provides reimbursement for conditions that are stable during the 60-days prior to purchase, so if you have had no changes in your health (even if you are on continuous unchanged medication), you would be protected. Passengers are advised to purchase travel insurance for all legs of their trip, including hotels and airfare in addition to merely their cruise. Princess Cruises extends its Book with Confidence policy to provide further flexibility for 2022 Summer vacations. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. When you finally decide on a vacation, rarely does one's mind resort to the worst case scenario: cancelling it. Sail through your vacation with less to worry about. Baggage/Personal Effects: Up to $1,500 ($3,000 with the Platinum plan) if your stuff is lost, stolen or damaged. If you dont book during that time, well automatically refund the FCD to the credit card used to purchase the deposit. I do regret a little canceling our December 2021 cruise, but that was canceled not for COVID, but for a different reason. When my TA contacted Princess last Monday, she was told that PVP is 30 days, but that Cruise with Confidence now allows for cancellations due to having covid or even just covid concerns due to the new variant, and CwC can now be used until 5 days in advance. This was a replacement cruise for a cruise that I can't even remember anymore! //]]>. Princess Cruises and Holland American Line cruises are still heading to Alaska with land excursions following the cancellation of cruises. Guests understand that they have no right to obtain a bonus FCC in any situation and such bonus FCCs are good-will gestures only and have no cash value and cannot be returned or refunded. Due to the ship being redeployed to the U.S.. If you do not have an official medical diagnosis, but feel unwell, you will receive a Future Cruise Credit. Keep asking questions in case the website hasnt been updated. I am confused: We are booked om magestic princess jan 29th australia/New Zealand. Instead, these cruises receive a reduced deposit of 5% of cruise fare and a 3% discount off the cruise fare. SANTA CLARITA, Calif.,(January 17, 2022)Its never too early to start planning for much-anticipated summer vacations, and Princess Cruises is giving guests an added level of comfort when they book a cruise with the extension of the Book with Confidence program, and extended health and safety protocols. One day after Princess made their decision, but it was pretty clear down here that this decision was coming. This means cancellation fees may be incurred by someone else on your booking who may or may not have applied FCCs of their own. In the event a Bonus FCC is used, portions of the related cash value FCC may become non-refundable also. Princess Cruises Extends Book with Confidence Policy Offering More Flexibility for 2022 Summer Vacations Book with Confidence is now extended to summer 2022 sailings, including all. It was previously a subsidiary of P&O Princess Cruises, and is currently under the Holland America Group within Carnival Corporation & plc, which holds . A: Like with any illness diagnosed and treated by a medical professional, if you test positive for COVID-19 after purchasing the plan, you will be eligible to receive a refund to your original form of payment. It was rescheduled for April 2022 and then rescheduled to April 2023. Now I can only hope that my Ruby Princess Pacific Northwest Cruise will go next month. We got a credit which has to be used by the end of the year. In between time I bought Princess' Vacation Protection insurance; bought it early to start the "60 day pre-existing" clause. Life happens, however, and it's good to be prepared for when the unexpected happens. I have been thinking the same thing about the cancel with insurance vs cancel with the CWC option. Read Also: Princess Cruises Announces Brand New 2023-2024 Itineraries. Your baggage is also covered in the event it is damaged, lost, stolen, or delayed to your destination. Find a Bargain Please choose a vacation type. This plan provides insurance coverage that applies only during the covered trip. I was told by Princess that it is refundable..but not if you go thru the insurance for a refund or for fcc. The Princess Cruises refund policy states that you will also receive money back on taxes, fees, port expenses, transfers and surcharges. Will see what our PVP will do about our Vista suite. By Wow. . In either case, if you've booked your own airfare, you will have to contact your airline. Senior Editor, News and Features. Draw your signature, type it, upload its image, or use your mobile device as a signature pad. Read Also: Major Cruise Line Ready to Resume Cruise Operations in Australia. However, the cruise line has now decided to cancel Regal Princess season through September 5, 2023, until the vessel begins sailings from New York. Didnt see this listed as canceled. You . We'll send you a weekly newsletter to your inbox. This included that first five-night voyage that included visits to San Francisco in California and Ensenada in Mexico. I certainly never noticed any updates. In most cases, the original FCD will automatically be available to apply toyour next cruise fromyour My Princess account. We make it easy for you to choose a cruise. That's where Cruise with Confidence comes in. Our friends didnt purchase Princess protection and they ended up having no issues due to the recent changes to cancellations brought about by Omicron. Cruises six to nine days: $250 per person . . This will have to be selected by the end of 2023 and is tied to the guests Captains Circle Number. I read this weekend about people onboard the Majestic last week where everything started out great, but many started coughing, sneezing, clearing their throats, and feeling quite run down shortly after returning from their second port, no matter how careful they had been. We canceled our Feb 3 Grand Princess cruise out of LA last Monday, which was 31 days out.. We had the option of using our Platinum PVP insurance and getting the final payment money returned to our credit card, but we would lose the cost of the insurance. If you need to cancel for specified reasons outlined in the Cancellation Fee Waiver section of the plan youll receive a refund of your cancellation fees. 24/7 Worldwide Travel Assistance Services3(Non-insurance services provided by LiveTravel). Q: What if my condition did change prior to purchasing Princess Vacation Protection?A: Rest assured, emergency evacuation benefits are still provided in the event of a medical emergency. Any pre- or post-cruise transfers between the airport and pier will automatically be transferred to the replacement voyage. We are hoping they will let us move it 5 days to 1/5/23, but no joy yet. If they are ill but are not diagnosed or treated, you may call us and receive a Future Cruise Credit for the cruise fare. Example of the RF fee for our 2025 cruise in a RS - Edited 20 hours ago by Jim_Iain They removed my Vancouver to Her nolulu. July 8, 2013. WE will let the FCC sort itself out. I was told it was non refundable by my TA. #1. Remember I cannot confirm the date I was told (above) of December 2023; I only have my TA's word for that. Nonrefundable FCCs (which are not labeled with a cash value) will expire with no refund. Contact your Sales Agent or our Customer Service department online, via email, or by phone at 1-800-427-8473 and ask about potential opportunities for flexible cancellation policies, rebooking opportunities and other options. Before you sail, your Onboard Credit can be used to purchase shore excursions online through Cruise Personalizer. Guests who choose to transfer their booking to one of the replacement voyages will have $100 onboard spending money per person, and the added benefit of knowing their current cruise fare will be protected. For UK Guests: Please note any FCCs issued for the cancellation of a cruise booking by Princess Cruises after 1 July 2021 are not covered by ABTA's scheme of financial protection, although any booking made using the FCC will be protected up to the amount of the refund due on the original booking. One of the most common questions we hear from our guests is, Should I buy travel protection? If you want to spend more time relaxing and less time worrying about the unexpected, the answer is yes. More Cancellations: Due to a full ship charter on Regal Princess on July 30, 2022, we will be cancelling the following cruises: The Best of the Mediterranean 21-day cruise departing July 16, 2022 Mediterranean with Greece Isles, France & Turkey 14-day cruise departing July 23, 2022 The Best of the Mediterranean 21-day cruise departing July 23, 2022 Mediterranean with Greece . And how long is that Princess future cruise credit valid? Probably just a simply error on the TA's side, but not matter.except for the dollar amount, I am curious what that represents. They are not available to be used to the offset the cost of any other booking component and cannot be used for satisfying the deposit. I hope my TA is correct and I will see a FCC for the insurance and the deposit for my canceled Feb 2022 cruise; even sweeter if the expiration for the FCC is December 2023. Future Cruise Discounts (FCCs with type discount) are non-refundable and non-transferable and can only be used against an individual guests cruise fare. 1For United States and Canadian residents only, excluding New York and Quebec. Regular1-800-774-6237number. Prepaid excursions canceled onboard before the cutoff date will be refunded as onboard credit to the main person on the booking, regardless of who actually paid for the excursion. I am one of those leaving here to cruise. What is a Future Cruise Credit (FCC)? Actually I do see by doing a cruise search that the Diamond has a restart date of March 24, 2023 from Japan. Additional information about Princess Cruises is available through a professional travel advisor, by calling 1-800-PRINCESS (1-800-774-6237), or by visiting the company's website at princess.com. Princess passengers whose cruises are canceled have several options. Book with Confidence is now extended to summer 2022 sailings, including all cruises departing through September 30, 2022, for all bookings made by March 2, 2022. If you've found yourself in the unfortunate situation of having to scrap your booking, we'll tell you what you need to know about Princess Cruises cancellation policy, what fees may be associated with the cancellation, and what it will take for you to receive a refund, if eligible. For. There are charges for drinks, excursions, and some onboard activities. Note: Effective with new bookings made on or after January 1, 2022. When booking a cruise, passengers generally pay a portion of the total cruise fare as a deposit, with the remaining amount due a set number of days prior to the embarkation date (75 days for sailings 5 days or less, 90 days for sailings 6-24 days, and 120 days for sailings 25+ days). Princess Cruises tells CBS 8 11 sailings departing from San Diego are cancelled from September 1st through November 13th. I have flights to Vancouver - return from Hawaii. Princess Vacation Protection Standard To obtain your state-specific Certificate of Insurance providing the terms, conditions and exclusions of the certificate, visit PVP Standard. Fortunately that was was rebooked but where's my air?? Princess Cruises: Effective immediately, Princess Cruises' Book with Confidence is now extended to summer 2022 cruises, including all sailings departing through September 30, 2022 (previously . Help protect in the event of unforeseen illness, including COVID-19, trip delays, baggage issues and more. Due to labor challenges, Princess Cruises is forced to cancel 11 sailings for the Diamond Princess cruise ship, resulting in a delayed return to service. They will receive 100% of the cruise fare paid in the form of FCC. Many tested positive and were put in quarantine cabins for the remainder of the cruise. It does mean that the cruise line has canceled a total of 11 voyages for the Diamond Princess cruise ship out of San Diego, California, from September 1, 2022 through November 13, 2022. UPDATES INCLUDE HOW TO CONTACT PRINCESS CRUISE LINE TODAY, JANUARY 2, 2022 AND AFTER AND ALSO WHEN ENROUTE TO A CRUISE AND NEEDING HELP. What if I cancelled a booking on a cruise that Princess is now cancelling?You can check the relevant cruise details on this page to see if you qualify for any additional compensation. Hopefully folks will continue to update this thread with how and when they canceled, what was refunded, and what went to their credit card and what went toward a FCC with an expiration date. I got back around 90% of the cruise with a refund to my credit card. Sorry, my bad, I meant Grand and not Crown. There is a replacement cruise for Nov 2023 so apparently the Diamond is still going to be in service. After final payment, cancellation fees apply; the closer you are to the sailing date, the higher the fees and the less money you'll get back. But even then that would only give me until Feb 2023, if the expiration was 1 calendar year from the canceled cruise date. Baggage Delay: Up to $500 if your luggage is delayed during travel. See what you need to do before and while you sail to stay healthy at sea. Future Cruise Deposits are fully refundable prior to final payment but after final payment are subject to cancellation fees in accordance with our published cancellation terms. Excursion Terms & Conditions - Princess Cruises Excursion Terms & Conditions Plan a Cruise Find Cruises & Cruisetours Cruise Deals Learn About Cruising Cruise with Confidence New to Cruising Why Princess? New Booking confirmation from TA show the then current cost of the Replacement cruise rather than the cost of the original cancelled cruise. Other items purchased prior to the start of your cruise will also be refunded. Australia cruises go on sale March 23, 2022. I was refunded all but about $500 to my credit card within a few days. Learn more about our commitment toCruise Health. View Special conditions for cancellation due to COVID-19 Munich, 10.10.2022 Special conditions for cancellation due to COVID-19 Dear guests and partners, CRUISE CANCELLED BY GUEST I am very confused by Princess' decision. Not everyone would agree, and that's fine, we all have different concerns. Powered by Invision Community. More Mexican Riviera / Coastal CA cruises? Future Cruise Credits (FCC(s)) may be awarded to guests for many reasons, including if their cruise is cancelled. I had specifically asked my TA to double check, and glad I did, because I had assumed for several weeks that I was safe to wait until mid-January to make my decision due to having purchased PVP. Princess has temporarily revised its final payment dates and cancellation policies for cruises departing up to 15 October 2020. You can purchase a Future Cruise Deposit (FCD) on board as part of our Future Cruise Deposit Program. 1 Non-insurance feature provided by Princess. My cancellation notice shows for each of us 1/2 of the cruise fare and the cost of insurance as cancel fees, now I need to stay on top of it and make sure these fees do indeed turn into FCC. I mentioned to her that I contacted LIVE chat 3 different times to confirm that it was refundable. A Princess spokesperson said the changes were made due to "labor challenges." I don't understand the dollar amount, and the expiration date is as I feared, 31Dec2022, not 2023 as my TA informed me earlier. 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It appears other cruise lines are announcing their intention to come and I see Celebrity still has a repositioning cruise from Hawaii to Sydney on October 3, so Princess are giving these companies are free hit by reducing the number of ships coming here. Refunds will not be given for no-shows, nor will partial refunds be given to passengers who choose to disembark a sailing early once it is underway. Actually, it states Contact Center, my error.