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The Registered Agent on file for this company is The Corporation Trust Company and is located at Corporation Trust Center 1209 Orange St, Wilmington, DE 19801. If this information is sent to an inmate, it shall be treated as contraband. If you do not have a card saved in the system, you need to enter the correct information below. J. Refunds may not be transferred to another facility unless the new facility has an existing contract with HomeWAV, in which case the third-party account holder may contact HomeWAV Customer Support for assistance. With help from a strong Wi-Fi connection, HomeWAVs secure mobile app and platform help you keep in touch with incarcerated friends and family. the right not to be discriminated against for exercising any of these rights. Sign In or Create an Account with the HomeWAV App. Chavez was sentenced to 16 months in prison, followed by three years of supervised release. First, choosethefacility and addyourloved oneto your call roster. If any provision of this EULA is held to be illegal or unenforceable, it shall be deemed amended to conform to applicable laws or regulations, or, if it cannot be so amended without materially altering the intention of the parties, it shall be stricken and the remainder of this EULA shall continue in full force and effect. And immediately the service was working for my inmate. * Password Confirmation: Personal Information. Even better you'll only pay for the HomeWAV minutes you use, as there are no plans, packages, or hidden fees. $ ! Facility Rules. Add Funds to Your Account: You can also add funds to your incarcerated loved one's HomeWAV account through the website, mobile app, a PayNearMe kiosk, or through our automated phone payment system. With help from a strong Wi-Fi connection, HomeWAVs secure mobile app and platform help you keep in touch with incarcerated friends and family. Audio, electronic, visual, thermal, olfactory, or similar information. Subject to the Companys contractual and/or legal responsibilities, as well as any applicable legal exception, you may do the following at any time by contacting us via the email address or phone number given on the Website: Access what data we maintain about you, if any. Ownership: The Website, including all site software, databases, trademarks, logos, service marks, proprietary information and materials (and any intellectual property and other rights relating thereto) (Company Property) is owned by the Company and will remain the property of the Company. Send magazines, photos, letters and much more. You may terminate your user account at any time by giving notice to HomeWAV. Add Funds via App Pay by Phone Sign in to call our secure toll-free support number and use option one to add funds. After that, its as simple as accepting a call. To ensure equity, profiles are sorted randomly. To ensure equity, profiles are sorted randomly. HomeWAV will not refund usage fees spent on Third-Party Content rentals for any reason, including the users loss of access to the Third-Party Content during the rental period due to release, disciplinary measures, or any other reason. THE COMPANY DISCLAIMS, TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, ALL WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO THE WEBSITE, THE MATERIALS, AND ANY SERVICE OBTAINED THROUGH THE WEBSITE, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF TITLE, NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES THAT MAY ARISE FROM COURSE OF DEALING OR USAGE OF TRADE. If you have been looking for an alternative to FaceTime to connect with someone in jail more efficiently, HomeWAV provides video and voice calling resources. User further acknowledges that it does not acquire any ownership rights by using the Website. 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You and HomeWAV each agree that any and all disputes, controversies, or claims arising out of or relating in any way to this EULA or the Privacy Policy incorporated herein, or your use of, or access to, the HomeWAV Software shall be resolved exclusively through final and binding arbitration rather than in court. is hard, but with HomeWAV, we hope to make. Modifications to Website. App freezes and continues to charge more often than we're able to converse. Add Funds via Website HomeWAV Mobile App Download the Android or iOS app, sign in, and add funds with the mobile app. Browsing history, search history, information on a consumers interaction with a website, application, or advertisement. Can I pay his bond or will I get in trouble. Disclaimer: please Note that GoLookUp is NOT affiliated with any state, local or federal government agency and is a privately operated enterprise. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. Inmates at HomeWAV facilities are prompted to complete a refund form during the account creation process. Your loved one will be able to use these funds to call those on their approved phone list. Term and Termination. The processing time to refund credit cards usually requires 2-5 business days but will vary depending on the cardholders bank. Check to see how much we can save you! Code 1798.80(e)). Visit your local PayNearMe location to add funds. If we offer phone services at your facility, the inmate will be able to call your phone with Talk to Me Funds. 4. Login Information. If HomeWAV and the Facility confirm that this is a Privileged Communication, that communication will be flagged as such, and will not be recorded or monitored. Everyone I have dealt with in the last 2 years has been marvelous! We offer a variety of safe, easy-to-use features for fully registered and approved visitors, including: Looking to schedule an on-site or lobby visit? With video calls, you can keep your loved one up-to-date about what is happening in your life and feel a bit closer, even while they are incarcerated. You also agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on any Content. User Content. Questions: Contact Us at: support@homewav.com. HomeWAV: Keeping Communities Connected They can add funds through the smartjailmail.com website as well as calling the Customer Service/Support at 888-843-1972. Changes are effective upon posting unless specified otherwise. My inmate was so excited when I started using Inmate Aid and told me that everyone including staff were impressed with his postcards. Even better youllonly pay for theHomeWAVminutes you use, as there are no plans, packages, or hidden fees. Third-Party Content (music, movies, games, etc..) accessed through HomeWAVs software will only be available to users for the specified rental period and while the user is housed at the facility. ATTENTION: YOU ARE BEING ASKED TO REVIEW, ACKNOWLEDGE, AND AGREE TO THREE SEPARATE DOCUMENTS ON THIS SCREEN. Additional Definitions. Help How to Use The Site Most importantly when I needed my questions answered they were answered immediately. I recommend you to everyone in my situation. The license period under this EULA (the Term) commences on the Effective Date and continues until terminated as set forth herein. some requiring less effort than others, but they are all capable of helping you connect. Jail Division - Johnson County Indiana Sheriff's Office information that you voluntarily provide the Company; Usage of a cookie is in no way linked to any personally identifiable information. Sign in to call our secure toll-free support number and use option one to add funds. Notices regarding this Agreement to HomeWAV shall be made in writing to Authorizing Facility who provided Network for your account usage or by electronic mail to the address you have provided during registration or to support@HomeWAV.com. Share & Bookmark, Press Enter to show all options, press Tab go to next option, HIDTA Task Force & International Drug Trafficking, Video Visitation Suspension Appeal/Apelacin de suspensin de visitas en vdeo, Apelacin de suspensin de visitas en vdeo, Crime Victim Rights and Mission Statement, 550 West Jackson, Phoenix Arizona 85003, United States. Receive calls, send messages, schedule visits, add funds, stay connected, and more all from the HomeWAV app. Visit the TouchPay website to make a deposit online. By using the HomeWAV Software, you agree to the following Acceptable Use Policies. See our tips. The co-defendant purchased the rifle after filling out required paperwork indicating he was the actual buyer of the rifle, when in fact he was acquiring it at the request and direction of Durazo. 22. Inmates look forward to mail call. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE HOMEWAV SOFTWARE OR THIS EULA, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE HOMEWAV SOFTWARE. Written notification should be mailed by certified mail to: HomeWAV, LLC, 2020 Westport Center Dr., St. Louis, Mo 63146. Modifications means any and all changes, improvements, updates, upgrades, new releases, fixes, enhancements, customizations, supplements, or new versions of the HomeWAV Software, and all work that is based on or incorporates all or any portion of the HomeWAV Software, including, without limitation, all derivative works made from the HomeWAV Software. If you are a California resident, you may have certain rights as a consumer regarding your personal information conferred under Cal. Please review the Facility Agreement. . I've tried my Bluetooth headset and 2 different speakers. 75% of the time he gets no sound on his end. It all starts by adding funds to a loved ones HomeWAV account. The biggest no-no in jail is to talk about your case. Waiver and Severability. Box 7717 Create an Account HomeWAV Features Video and Voice Calls Whether you would like to chat from the comfort of your own home or anywhere youre connected to the internet, HomeWAV makes connecting with your loved one via video, messaging, and voice possible. The Facility and its Authorized Administrator will be jointly and severally liable for failure to comply with the foregoing obligation. You must be 18 or older to visit Wire of Hope. Yourealso free to add, update, or change your payment information at any time. Unlike calls from the detention center which can sometimes allow for outgoing collect calls, you will need to add funds via credit, debit, or prepaid cards prior to the call. Arbitration and Dispute Resolution: You and the Company each agree that any and all disputes, controversies, or claims arising out of or relating to: (i) these Terms; (ii) your use of, or access to, this site; or (iii) the Companys services shall be resolved exclusively through final and binding arbitration rather than in court. At select retail locations Some Services offered by HomeWAV incur a charge for use. Always include your mailing address if you choose to email (some inmates can only answer through postal mail) and visit our page about prison mail rules to ensure your correspondence will not be rejected by the correctional facility. This End User License Agreement (EULA) is a binding legal agreement between HomeWAV, LLC (HomeWAV, we, us or our) and each individual user and legal entity that downloads, uses, and/or distributes to its users a copy of the proprietary HomeWAV Software (collectively, you or your or end user). * Username: * Password: Password should be at least 6 characters long. If sold or shared, Categories of Recipients. If you do not agree with the revisions, do not continue to use the services or the Website. YOU MUST CREATE A USER ACCOUNT AND AFFIRMATIVELY ACCEPT THIS EULA IN ORDER TO DOWNLOAD AND USE THE HOMEWAV SOFTWARE. A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, drivers license number, passport number, or other similar identifiers. 3) In the top right corner of the next screen, choose the three dots and click on Transfer Funds. 4. Add Funds | HomeWAV - Web Access Visitation Be sure to have a strong Wi-Fi signal for the best video quality. Add Funds via App Pay by Phone Sign in to call our secure toll-free support number and use option one to add funds. Even better youllonly pay for theHomeWAVminutes you use, as there are no plans, packages, or hidden fees. Log into your approved HomeWAV account, have funds available, and wait for your loved one to initiate a call. HomeWAV - Apps on Google Play Deposit Funds for Incarcerated Friends & Family, 2022 HomeWAV | To the extent you use the HomeWAV Software to transmit, manage, or create materials or content you represent and warrant that you own or otherwise have the legal rights to use such materials and content and that your use will not infringe, misappropriate or otherwise violate any proprietary, intellectual property, or privacy right of any third party, or violate any applicable law or any of your Facilitys rules and policies. Service Levels and Support. 5. name or booking number, Cash Kiosks accept deposits by cash money, VISA, and MasterCard, Deposited funds are available for the inmates use after verification Some personal information included in this category may overlap with other categories. Sign in and add funds directly through our website. You agree that HomeWAV may, in its sole discretion, suspend or terminate your user account and your use of the HomeWAV Software for any reason, or no reason, including, without limitation, for lack of use, insufficient funding, or if HomeWAV believes you have violated this EULA, including for any reason specified in this EULA. . Help for Inmates Before, During and After Prison - InmateAid Deposit Funds for Incarcerated Friends & Family, 2022 HomeWAV | - HomeWAV Privacy Policy Really bad connections 90% of the time. IF YOU ARE AN INDIVIDUAL USER, THE FOLLOWING APPLIES TO YOU: Each time she hung up, the indicator went immediately from 1 to 5 bars. Know what categories of data HomeWAV collects, if any How to Send Money to an Inmate in Whitley County HomeWAV Mobile App Features: - New to HomeWAV? The waiver of any breach or default under this EULA does not constitute the waiver of any subsequent breach or default. ANY RELIEF AWARDED CANNOT AFFECT OTHER USERS. Always include your mailing address if you choose to email (some inmates can only answer through postal mail) and visit our page about prison mail rules to ensure your correspondence . Video messages i receive are zoomed in like 4x. Sorry, we do not recognize that username and password combination. Detention Custody Services Inmate Account Deposits. Security: We take precautions to protect your information. Written notification should be mailed by certified mail to: HomeWAV, LLC, 2020 Westport Center Dr., St. Louis, Mo 63136. 8. Part 99)). Homewav allows for a variety of ways to add funds to an inmate's account. Any PayNearMe deposits will be refunded in care of to the address provided by the third-party user during the account creation process. Video calls for most facilities range from 10-50 cents per minute. We will not sell or rent this information to anyone. Become part of our visitation community in minutes and experience easier inmate visitation right from your own home. How to Add Funds through the HomeWAV App - HomeWAV Your written notification must include your name and address, as well as a clear statement that you do not wish to resolve disputes with the Company through arbitration. Force Majeure: The Company shall not be deemed in default or otherwise liable under these Terms due to its inability to perform its obligations by reason of any act of God, fire, earthquake, blizzard, flood, epidemic, accident, explosion, casualty, strike, lockout, labor controversy, riot, civil disturbance, act of public enemy, embargo, war, any law ordinance or regulation, legal order (unless caused by the Companys default hereunder), any failure or delay of any transportation, power, or communications system or any other similar cause not under the Companys control. If you're looking to set up an account for inmate calls, create a HomeWAV account and add funds. Become part of our visitation community in minutes and experience easier inmate visitation right from your own home. Looking for an inmate or information about a facility? Nothing against all of you lol but I hope it's not needed. WE ARE NOT RESPONSIBLE FOR ANY INTERRUPTION IN SERVICES OR UNAVAILABILITY OF THE HOMEWAV SOFTWARE RESULTING FROM INTERNET FAILURES, YOUR INABILITY TO ACCESS THE INTERNET, OR INADEQUATE BANDWIDTH IN YOUR INTERNET CONNECTION. You agree to comply with all applicable international and national laws that apply to the HomeWAV Software, including the U.S. Chavez, Durazos co-defendant, pleaded guilty to Smuggling Goods from the United States and Making False Statements in Connection with the Purchase of Firearms. To make a deposit via telephone, please call toll free 1-866-355-9593. Indemnification. The heading at the beginning of each paragraph is for reference purposes and no way defines the scope or extent of such paragraph. One of the simplest ways to help your loved one is to send money for their phone and commissary accounts. I've tried other companies who offer similar services but the quality of their finished products was terrible. HomeWav | Officer Thanks for your help. IN NO EVENT WILL HOMEWAV BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, CONSEQUENTIAL, PUNITIVE, EXEMPLARY, OR CONTINGENT DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES. Your email address will not be published. The correctional facility will see your account, profile photo, and government-issued ID, then grant or deny access. You acknowledge that HomeWAV Software is of U.S. origin. DISCLAIMER: You may not use our service or the information it provides to make decisions about consumer credit, employment, insurance, tenant screening, or any other purpose that would require Fair Credit and Reporting Act (FCRA) compliance. Inmate General Funds (IGF): Inmate General Funds are deposited by any user into an inmate's account and used by the inmate for communications with any third-party user. Code 1798.100, et seq., known as the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). HomeWAVs software allows you to schedule without any assistance from jail staff. How Do I Video Call an Inmate? | HomeWAV I have sent 312 custom-designed postcards to my inmate over the last 2.5 years using your service. - HomeWAV End-User License Agreement IN ADDITION, THE ARBITRATOR MAY AWARD RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF NECESSITATED BY THAT PARTYS INDIVIDUAL CLAIMS. Third Party Content. HomeWAV endeavors to meet the foregoing service levels, however we will not be held responsible for delays, delivery failures or any resulting damages for factors beyond our control. How much does HomeWAV charge? Inmate General Funds (IGF): Inmate General Funds are deposited by any user into an inmates account and used by the inmate for communications with any third-party user. (We highly suggest a strong Wi-Fi connection and a headset for the best results.). Ownership Rights. HomeWAVs rights as described above are protected by applicable U.S. and foreign laws.