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The valid reasons for disputing mail are listed on the page and must be selected. 75093, : The Harris County Toll Road Authority (HCTRA), can be contacted on their customer care service for toll disputes on their toll facilities or for, : The Central Texas Regional Mobility Authority (CTRMA), requires you to fill up their Toll Violation Defense Form, Disputing toll of toll pass network in Texas, Texas Department of Transportation can be approached with their online inquiry form. I received a ZipCash Toll Bill. Some companies also have the option of disputing by email. That person was an NTTA ombudsman. On 10/24/2022, @ 16:02:57 and 16:05:59 this occurred. Include your email address to get a message when this question is answered. However, failure to show up in court can land you in jail. I sold a vehicle in March of 2022 to a resident of N Texas. I received my registration in the mail as normal last year but it had a TOLL SCOFFLAW: N TX TOLL AUTHORITY flag on it. The NTTA was also defrauded I filed another dispute and called NTTA back. There was an error with his temp tag and he should not have been charged on this vehicle. 6. I escalated to ensure all items were being paid in full. We would like to have any negative information removed from all credit reporting bureaus. Traffic on the freeway was semi lite, following an 18 wheeler and realizing my situation, I told myself it could not be that bad, wrong! Our NTTA ticket lawyers are very skilled at reviewing files with the NTTA to determine the actual amount of the tolls minus any administrative fees alleged. I'm kindly asking NTTA to either write off these charges or have them moved to the current owner. Speakers Bureau -@email Many of these toll roads have automatic payment systems to smooth your commute and reduce the jams created by requiring drivers to stop at toll booths. EspressoOrElse 1 yr. ago I was just on the phone with their customer service this week. Fact #5 - D&M Leasing company is not located at my address in Louisiana. Carolyn said that didn't happen in her case. I have called various people, noone was willing to let me speak to a manager. Because the previous rep didnt do her job right, i have to pay expensive fees. I was not in the state at the time that the toll is coming from, & the have never contacted me. If you have any additional questions about your TollTag account or ZipCash bills, please call 972-818-6882 or visit our website at www.ntta.org. Ripoff Report Needs Your Help! , requires you to send a notarized copy of Affidavit of Non Liability to the Enforcement Branch. By signing up you are agreeing to receive emails according to our privacy policy. I accidently entered in my plate on the website with the wrong plate number by 1 wrong letter. YLT~a ].X q9+5AY9Af&;0lfQ0 ]jk Our Ombudsman reviews customer concerns impartially and without bias. Send it within 30-days of the date on Certified Notice of Toll Evasion. Your notice should include an address or other methods to register your dispute with the proper authority. The vehicle was reported stolen before the toll transaction occurred. That bill said start saving now with a $20 toll tag. Central Texas Regional Mobility Authority (Mobility Authority) If you do not have an electronic tag and you drive on roads operated by the transportation agencies above, you might receive two separate bills, depending on which roads you use. Fact #3 - I was not in the Dallas area in the month of July. To know tolls between any locations across, Texas toll roads, bridges or other toll facilities, Disputing toll of tolling agency in Texas, : The North Texas Tollway Authority (NTTA) has an Ombudsman, program to deal with toll disputes on their toll facilities or for, Address: 5900 West Plano Parkway, Plano, TX. I want my credit report clear, and this company held responsible for scamming people. If you would like to talk with our NTTA ticket attorneys after reading this article, feel free to contact us at 214-321-4105. Box 30945 / Salt Lake City, UT, 84130-0945. . I keep getting bills for some toll charge from ntta with my name and a vehicle that doesn't even look like mine .My vehicle was never within 500 miles of Texas .This has gotta be a scam but I when I call in they say I have to . Claim it and get a lot of features. To make a long story short; I recently had to move from Chambers county to Tarrant county and did not have access to my mail for several months. How to dispute NTTA charges? The NTTA says it's an issue with the Tx Tag department. More than $21 dollars NTTA is charging for a six mile stretch. I asked to speak with a supervisor and the rep said no one available. I paid the $29.10 but the question is, do I get my relief by "badmouthing" Dallas for the rest of my life or pay a reasonable fee? Sign up for our News Headlines newsletter. Although violations typically are mailed to the address on file with the DMV at the time the violation occurs, if you recently sold the car, the DMV information may not have been updated yet. Often you have the option of appearing either in person or over the telephone. NTTA Fees I have called numerous times to pay off every single one of my tolls.total of $533. Business Diversity -@email The signs that show the charges come too late. Im willing to set up a payment plan for the amount reported to the county on the scofflaw block so I can renew my cars registration, but not a single cent more. Rub your thumb over the tag a few times to push out any air bubbles underneath it. We aim to complete the review of your concern within three business days. I am not going to pay a toll tag or bill if the car in no longer under my name. As part of this commitment, we established a confidential, anonymous reporting system for employees, vendors and the public to report concerns about potentially unethical, illegal or wasteful activity or any other conduct inconsistent with NTTA policies. Just like that, your appointment is reserved! Has anyone had similar experiences? Calculate current tolls for all classes. How we handle your concerns: Assessment/Examination of Your Concern We research all concerns you bring to our attention. and our Desired outcome: A "Contest of Notice" form is included on your violation notice, which you can fill out and return to the agency. x We use cookies to ensure that we give you the best experience on our website. Medial Marijuana Recommendations. Fill in and submit and we will get back to you. I go to see my son in Texas a couple times a year. Fact #6 - I would think that D&M Leasing would know the correct address of the person who leased this RAM truck. Title Jumping is a crime. During the time of creation, some tolls did not get attached and i had to call in to get them taken care of. Go to the Dispute Center for details on the dispute process. On Monday, October 17 around 4:45pm, I was on 121 heading South in the far left lane with the intention of getting on the 183 toll road when I saw that the charge would be $21.95. For example, the San Joaquin Hills Transportation Corridor Agency allows you to seek administrative review if you are not satisfied with the initial investigation of your violation. You can get in touch with an ombudsman by phone at 469.801.3662 or NTTAOmbudsman@ntta.org. They refuse to accept payment in full because I also "must" pay over $1000 in additional NTTA fees. It also promised to waive all initial first time violation fees once it's received full payment for tolls owed. More than $21 dollars NTTA is charging for a six mile stretch. dnt ntta bridge over 380 prosper 749 co rd 27 75078 749 co rd 27 in Prosper, Texas is a State / County property with construction payment data since 01/13/2023. The gentleman drove to Oklahoma and picked up the vehicle on a trailer. The revised policy allows first responders expedited travel in times of disasters and emergencies. The ombudsman assigned to Bucklin helped resolve the charges which totaled $1,664.82. That is a far cry from paying cash of $13.98. The NTTA can also place registration blocks on vehicles in relation to allegations of failure to pay tollway charges. Issues reported will be taken seriously, and all reports will be examined and investigated. This charge is outrageous. org, or by mail at 5900 West Plano Parkway, 550, Plano, TX 75093. I disputed a charge on the website with the dispute option. I called NTTA and explained the vehicle was sold prior to these tolls. Reddit and its partners use cookies and similar technologies to provide you with a better experience. This company called me and claims I drove through a Toll over 30 months ago and is charging me $49 for a $2 toll they say I skipped. Noriah was a mid-level manager that basically said she was unwilling to do anything for me. NTTAs easy-to-use At Your Service reservation system makes getting personalized help even more convenient. I want information on how to check for outrageous toll charges in advance of a trip. Every time that vehicle passes through a toll, the owner's account is debited. Instead, NTTA sent me a SECOND notice for non-payment, charging me $35 to pay the $2.94 toll. One of the ways they use to attempt to collect tolls is by filing a criminal charge in the justice of the peace precinct where the violations occurred on the tollway. Stephanie said she would fix the error, but then hung up on me. I am writing another complaint about actually calling into the office what a scam company. For most cardholders, the easiest way to dispute a charge is to contact their issuing bank through their preferred customer service channel. For some reason, I was charged $3.33 instead of the normal $1.11. I call to dispute and give them my registration of my actual car and plate number and I even give them to info to the actual owner of this car and they refuse to refund the charge. This will put people out of business. Reddit and its partners use cookies and similar technologies to provide you with a better experience. When I asked them why their website had "bill of sale" as a valid option for a dispute, I was told that only applied to dealer sales and not individuals. This article is intended to help those that are dealing the NTTA violations and/or citations. Contact NTTA and work out some sort of agreement and then contact the court. Keep in mind that even if someone else was driving your car, youre still liable to pay the fine. This will put people out of business. What do you all think. To dispute a toll in Texas, you need to contact the concerned tolling authority and explain your situation. So if they charge at $40 increments they are charged something like 30-40 per $40 versus 20-30 per every $2 toll charge. how to dispute ntta charges. ZipCash customers receive bills monthly and have 25 days to pay the invoice. We may ask you for additional information to complete our research.