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It's the tried-and-true customers who keep returning and the loyal workforce that have made them tops in the nation. Automatic 557 Continuous 2 Manual 6. This is a good team atmosphere, not a lot of places can say that, Powell said. I believe you have missed the last scheduled visit with us and we are happy to assist at a date/time that works for your schedule. Click the link in the email we sent to to verify your email address and activate your job alert. I called Laura Buick GMC who I bought the truck and warranty through to get my money back because the warranty was no good since the wheels couldnt be fixed. Stephen Hagopian, of Glen Carbon, looks at the interior of a 2012 Acadia FWD Denali at the Laura Buick-GMC dealership. This is great. The cancelation was complete in January. Unfortunately the truck was sold. Email Me More info. I also purchased an extended warranty on the wheels and tires. We would be happy to assist you in resolving your issues. Waiting for response from **** or *****. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Owner at Laura Buick-GMC, INC Collinsville, Illinois, United States. laura buick gmc inc. laura buick gmc inc. laura buick-gmc. Laura Buick GMC Employee Reviews in Collinsville, IL - Indeed Regarding airbag recall work invoice ********* ******- The service department destroyed the dash in my truck and pretty much said have a nice day, were not responsible for any damage to the dash during airbag recall work. There is a new drive-in service area and five bays have been added to the service garage. However, good things on the horizon! If GMC decides to not right this for me I will not purchase vehicles from them in the future. You can unsubscribe from these emails at any time. Please let me know how we can further assist. Laura Buick GMC is a COLLINSVILLE Buick, GMC dealer and a new car and HERCULANEUM - Used, Certified Vehicles for Sale - Sapaugh Report To: Area Sales Manager, Laura Mercier. Along with the truck I purchased a paint/interior protection plan. Your job seeking activity is only visible to you. Sign in to create your job alert for Makeup Artist jobs in Harrow, England, United Kingdom. WINAR.MI) (1303_60350), Pharmaceutical Sales Customer Engagement, Shreveport N LA, Jefe de proyectos de infraestructura y servicios tecnolgicos con Certificacin ITIL, Director Regulatory Medical Writer (home-based UK, Iceland, Germany or Switzerland), Assistant Manager, Operations | Keystone Fashion Mall (perm role), Stage consulente applicativo soluzioni enterprise Microsoft Dynamics 365 (1303_58116), See who Orveon Global has hired for this role, Strong experience in artistry, ideally with a qualification, Commercially aware with retail experience, Ability to communicate effectively with Area Manager on business performance, Excellent communicator and can work both in solo and as part of a team, Ability to use Social media to drive customer recruitment. Chrome wheels are excluded from the cosmetic coverage but do have the other protections for road hazard. However, you were provided and declined additional repair work to fully repair your vehicle. Jack and Laura's two other children also work at the dealership; Steve is the vehicle manager and college student Olivia handles the dealership's social media efforts. Laura Buick-GMC dealership at 903 N. Bluff Road. It appears that your third party warranty that was sold to you by your lender does not cover all components needed to repair your vehicle. Laura Buick GMC, Inc. (1.43 mi. Laura Bogard - Head of Commercial Marketing and Communications - LinkedIn When my payment statement arrived I noticed extra money besides the wheel warranty was credited towards the balance. Owner Jack Anderson III and his son Jack Anderson Jr., the sales manager, stand near a new car at the Laura Buick-GMC dealership at 903 N. Bluff Road in Collinsville. With being able to display more cars on the showroom floor and having attractive prices along with having the inventory to support those sales numbers.. . You can find us at 903 N BLUFF RD in COLLINSVILLE, IL 62234-5820, just a short drive away from St. Louis, MO, Belleville, and St. Charles. Well guide you through the process. 903 N Bluff Rd, Collinsville, IL 62234 United States, 'Facebook Reviews' are now 'Facebook Recommendations', How to respond to bad reviews and repair your online reputation. Accidents requiring towing is a major accident. However, once a sale is completed our vehicles are removed from our website in real time. See details. Clearly false advertising. But the elder Anderson said the main reason the dealership has done well has nothing to do with the new things going on. The new showroom at the Laura Buick-GMC dealership at 903 N. Bluff Road in Collinsville. All.i ask don't let me waste my time to fix something that a dealership worker gets paid by the hour to do. Something old and something new help Collinsville car dealership sales soar Quality Buick GMC Cadillac - 165 listings. The Chevrolet Owner Center is a one-stop, online resource for all your vehicle needs. So I called and the salesman told me the trucks werent available they were presold waiting on a chip to come in. Join to connect Laura Buick-GMC, INC. Report this profile Experience . Both should provide you with peace of mind that your vehicle is in sound operating condition. The other items recommended were not since you did not authorize or pay for the additional repairs needed. Welcome to Bob Brockland Buick GMC in COLUMBIA, IL near St. Louis. Used Laura Buick GMC for Sale (with Photos) - CarGurus Laura Trucks Schedule Service Accessories Loaner Vehicles 903 N BLUFF RD COLLINSVILLE IL 62234-5820 US Sales (618) 623-4768 Service (618) 307-4724 Parts (618) 312-1524 Get Directions Hours Of Operation Sales Service Parts CATERING Belleville, IL DRIVERS - Laura Buick GMC IN COLLINSVILLE Thank you for choosing our dealership! Come see why we are the #1 Volume Buick GMC. In any event we are here to help. It's been 2 days a 2min call to *** to double check and a call back is called customer courtesy and if I did this at my job I'd be written up or fired! My question has nothing to do with the millage. Roger . Laura Buick GMC - Home - Facebook So every time I get in my truck Im reminded of the day I took my truck to Laura Buick to get what should have been a simple part change. Great team at Laura Buick GMC. I was told by **** ******* to follow the instructions on Laura Buicks GMC website to cancel the warranty and get a partial refund. Service technician Chad Brauss works on a truck in one of four new service bays at the Laura Buick-GMC dealership at 903 N. Bluff Road. Jack Anderson III - Internet Sales Manager - Laura Buick-GMC, Inc Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Get notified about new Makeup Artist jobs in Harrow, England, United Kingdom. So no Im not happy and will not be any time I drive my GMC truck that rattles. havent heard back from them guess they dont want Location Leachman Buick GMC Cadillac Model Code 4NC56 Buy From Home KBB INSTANT CASH OFFER Get Financed Online Click to call Available Now! I called dealership and spoke to the sales manager at Laura Buick GMC and he said they do not need to disclose vehicle accident report for unless it was a major accident. LAURA BUICK GMC - 24 Photos & 120 Reviews - 903 N Bluff Rd - Yelp I got extended coverage for my 15 highcountry duramax through the dealership. And it's all added up to the family-owned dealership earning the fifth spot in the country for GMC pick-up and SUV sales for the month of January. They can feel the good vibes, see people hustling and running around. Laura Buick GMC Initial Complaint 12/09/2022 Complaint Type: Guarantee/Warranty Issues Status: Answered I bought a new 2019 Sierra in Oct. on 2019. We're just a low-pressure place to buy, we had a lot of inventory and we had a lot of great incentives.. Laura Auto Group, family owned with a strong commitment to customer satisfaction Browse Our Extensive Selection of Vehicles Category Make Model Max Price 1568 Vehicles Search Inventory Laura Buick GMC ADDRESS: 903 N Bluff Road Collinsville, IL 62234 SALES: 618-344-0121 SERVICE: 618-307-4724 View Inventory Visit Website Laura Chrysler Dodge Jeep RAM Submitting a response indicates a willingness to work with customers to make things right. (705) 733-3332. We apologize for the dissatisfaction you are having with the warranty product you purchased two years ago. laura buick-gmc inc. You authorized the repairs knowing what your obligation and cost would be. ******* *******Laura Buick GMC. His father will be here. Please let me know if you have a specific concern on one of the repairs and we are happy to sit together and walk you through the exact findings along with the repairs performed so you can better understand the work performed. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. One Owner. away) (618) 803-4225 | Confirm Availability Video Walkaround Jack Anderson Jr., who co-owns the dealership with his wife and dealership founder Laura, said having an aggressive amount of stock for customers to pick and choose from has also been key. Show All. He said the family environment is a nice change from other dealerships. Anderson said the dealership was already gaining momentum from increased sales in December, following the renovation of their showroom and service area. LAURA BUICK GMC - 24 Photos & 120 Reviews - 903 N Bluff Rd, Collinsville, IL - Yelp Restaurants Auto Services Laura Buick GMC 120 reviews Claimed Tires, Car Dealers, Used Car Dealers Closed 8:30 AM - 6:00 PM See hours Write a review Add photo Share Save Photos & videos See all 24 photos Add photo Services Offered Verified by Business Hours & Directions Service Appointment The expert team at Quality Buick GMC is committed to caring for your vehicle for as long as you own it. Yelp users havent asked any questions yet about Laura Buick GMC. No car available for me now. Quality Buick GMC is your trusted Buick and GMC dealer. They were helpful and friendly. What does this say about GMCs professional grade? . I am happy to discuss in further detail if you have any questions or concerns. You and I have personally spoke on several occasions regarding your concern with the touch-up performed on your vehicle. We combine family values, integrity and character so that our customers are sure to get excellent service and are always treated with the utmost respect. However, your policy clearly states that excluded items from coverage are environmental damage caused by rust or corrosion, chemical damage, damage to chrome plated wheels, and failure resulting from wear and tear. BBB is here to help. I have seen road debris chip paint and bumpers but this isnt anything similar to that type of damage. The items you authorized and paid for were completed. It's a collective group of good people and that comes through for the customers, he said. Part of the front lot at Laura Buick-GMC dealership at 903 N. Bluff Road in Collinsville. Despite the AutoCheck clearly displaying that this vehicle was in an accident requiring a tow it still has an AutoCheck Score of 94; well above the typical score for comparable vehicles. By Jan 4 2023 vehicle was smoking and over heating-inoperable. After finding the 2016 GMC Sierra truck with the options I was looking for on the Laura Buick/GMC website. in 16 reviews, I actually flew into St Louis from Atlanta and drove my new Canyon home. in 6 reviews, I bought a truck from Dave Pusa at Laura GMC and it was probably the best experience I think I could have had. in 9 reviews. Drivetrain. This profile is powered by Birdeye. A self motivated and diligent strategic project manager with much experience of commissioning and managing health interventions utilising PRINCE II skills. Your comprehensive owner benefit program, Chevrolet Complete Care, ensures our commitment to owner satisfaction. Each time you have brought your vehicle in for service we have traced the route of the trouble code and performed repairs recommended by General Motors, utilizing GM certified technicians to complete all repairs. Laura Buick-GMC Headquarters 903 N Bluff Road Collinsville, Illinois62234 (618) 623-4768 Driving Directions Laura Buick-GMC Summary ABOUT Overview Laura Buick-GMC's headquarters is located in Collinsville, Illinois, USA 62234. I bought a new 2019 Sierra in Oct. on 2019. 10/31/22 I picked up my vehicle I was charged $2715 for repairs that were either partially done or not done at I was also charged for a water pump that was never replaced. International Association of Better Business Bureaus. and it was probably the best experience I think I could have had. From mild to wild, click here to browse and set yourself out from the rest of the crowd in one of these unique trucks! It's a winning formula for Laura Buick-GMC in Collinsville: A $3 million expansion, 700-car inventory and 32 years of car-selling experience. Please let me know if you have any further questions or if we can be of further assistance. This time they told us that they had disconnect out remote start and the mechanic had driven it and the light did not come on. Its been two weeks. Glen has been part of the Georgian team since 2000 and has a combined 30 years in the Automotive industry. Please let me know if I can be of further assistance or if you would like to discuss this matter over the phone. Per our last conversation, it is likely that the independent shop that removed the plug may have damaged it. I thought in purchasing the warranty I added 60k miles of warranty to the vehicle but have now found out that is not the case. I'm glad I didn't buy a 2022 heavy duty friend have the same issue I'm having 5k miles vs 150k diesel is a diesel my 2000 f350 400k miles no problem runs like champ. 903 N Bluff Rd, Collinsville, IL 62234 And followed up with everything I called about. This is provided upfront for all customers to ensure any known vehicle history is transparent and available prior to ever even working with one of our team members. I was able to review your policy, and what you purchased covers far more than just your wheels and tires. ***** also provided you with a discount of $318 to help offset some of the charges. Owner operator at Bessinger's Automotive . So idk if they didn't comprehend the what I was saying? Those items included replacing engine mounts, transfer case switch, driver seat bezel, water pump thermostat, tires, alignment, and a radiator. You declined these repairs as they were outside of your warranty coverage. Sign up for our newsletter to keep reading. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. ***** ******General Manager***** ***** *** Buy I guess I'll call again to wait on hold again and say to call me back and I bet I won't hear back again when they promise to call back. We treat people fairly and I think that goes a long way in today's world.. I'm not mad or yelling but at this point how many do you have to do the same thing before it's insanity. Well I didnt end up getting the GMC but instead went with a ram. Please let my team know a convenient time for you we will get things taken care of. It's nice, it's clean, it's well-lit, that's really the important things right there, said service technician Chad Brauss of his new work digs.