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Customer Support Representative Interview Questions Updated 5 Jan 2023 Find Interviews To filter interviews, Sign In or Register. Bachelor's degree or equivalent experience, Ability to provide outstanding customer service to clients through live, interactive media (e.g. Secondly, the company really cares about its clients. As a member of our Customer Support team, youll provide 24/7 unparalleled customer service to our clients from hardware to software issues in more than 18 languages. Congratulations on progressing to the business interview for Bloomberg Customer Support! You will have the opportunity to champion your career across the company or further develop your technical skills within the Technology Services and Solutions Business. Job Description. excuses voor het ongemak. We are seeking a number of highly motivated individuals to join our team on a 6 month temporary contract. Interested in joining the Bloomberg Customer Support team? This is a 30-minute, in-office job shadow with an existing Bloomberg Customer Support Representative. Were actively investing in a more sustainable future, taking a data-driven approach to changing the way we operate our business and empowering our clients and other companies to lead. We provide all new hires an 8-week long training program, which introduces our professionals to our Bloomberg products, services and clients. Bloomberg Support Review Global Customer Support Representative (Current Employee) - New York, NY - January 12, 2018 Indeed Featured review Pros: - health benefits - flatline structure - dynamic days - commitment to philanthropy Cons: - career mobility - management support and commitment to career development Was this review helpful? Bloomberg is a global information and technology company. Submit to the 24/7 support desk via live chat on the Terminal. Use your LinkedIn account to access your profile. Provide thoughtful examples and dont be afraid to ask questions. Not just because its the right thing to do, but because its the right thing for our business which thrives when we look at old problems from new perspectives. Global Customer Support Representative employees in Radcliffe. Youll never stop learningwell invest in your career, and coupled with our unrivaled approach to career development, we will help you expand your skills and opportunities in this role through project involvements. Si continas recibiendo este mensaje, infrmanos del problema Based on 35 salaries posted anonymously by Bloomberg L.P. We are a global business and financial information and news leader, giving influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. Resolve questions from clients such as Portfolio Managers, Financial Analysts, and Traders who use the Bloomberg third party index data. For example, I mentioned to a team leader casually that I would like to be trained for Cantonese, and a few days later I was already in shadowing sessions listening to calls. The sun never sets on the worlds financial markets. Life at Bloomberg is many things, but it is never dull. Bloomberg Customer Service Portal. We pride ourselves on being open, inclusive and collaborative and in providing a work environment that encourages our employees to be their best. The companys strength delivering data, news and analytics through innovative technology, quickly and accurately is at the core of the Bloomberg Terminal. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.We offer one of the most comprehensive and generous benefits plans available and offer a range of total rewards that may include merit increases, incentive compensation [Exempt roles only], paid holidays, paid time off, medical, dental, vision, short and long term disability benefits, 401(k) +match, life insurance, and various wellness programs, among others. What. Get premium, high resolution news photos at Getty Images Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. My new hire training was about 6 weeks; it included classroom training and call shadowing with trainers and a team of high-performing representatives. Physics Today is a partner in the American Institute of Physics Job Board Distribution Network. The average salary for a Customer Service Representative is $36,184 per year in United States, which is 17% lower than the average Bloomberg L.P. salary of $43,874 per year for this job. Exciting. Questions youd like to ask the interviewers to show that you are keen on Bloomberg and the role. First, roleplay assessing your customer support skills and proficiency of language(s) you speak other than English. Not just because its the right thing to do, but because its the right thing for our business which thrives when we look at old problems from new perspectives. para informarnos de que tienes problemas. Posted Aug 17, 2022 - Requisition No. Access your Bloomberg Terminal subscription remotely via a PC, laptop or mobile device. Surprising. If so, join the Bloomberg Customer Support team, which is a key part of our Technology Services & Solutions business. Career development is such a hot topic nowadays, and a lot of young people arent sure how to best navigate it. Bloomberg is an equal opportunity employer and we value diversity at our company. Based on 13284 salaries posted anonymously by Bloomberg L.P. By serving as a central point of contact and communication for patients, families, visitors and members of the healthcare team in patient care units, enhances Hopkins' customer service. Discover the latest happenings at Bloomberg, across our business and around the globe. Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/company/ Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. How to reach Bloomberg Corporate Communications or our newsrooms, and where to follow us on social media. Our spirit of innovation runs across the organization ensuring were constantly evolving the solutions we offer and engineering value for our customers. Sort by Relevance Date Job type Any job type Full time Permanent Listed date Any time Last 7 days Last 14 days Last 30 days. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law. Onze Learn more about the people youll be working with, how we help you maximize your career potential, and the culture and benefits that make Bloomberg a special place to be. The last aspect is philanthropy, not just in terms of our leader, Mike Bloombergs public presence in climate change summits and various other initiatives; its the individual actions that employees execute. Our 325,000 global customers.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Lamentamos pelo inconveniente. If you are driven to learn more about how and why the financial market moves, especially in the Fixed Income space, then you're just the person we are looking for to join the team. Bloomberg Anywhere Remote Login Software Updates Manage Products and Account Information Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company About Careers. Bloomberg L.P. Join or sign in to find your next job. You will have the opportunity to champion your career across the company or further develop your technical skills within the Bloomberg Customer Support business. Size: 10,000+ employees Industry: Media, Social Good, Financial Services, Technology View Company Profile The Company: Customer Support Representative employees in Hoddesdon. Your motivation and the reasons youre interested in the role, and how it fits into your long-term career goals. We will trust you to: Please read our full terms & conditions before applying. We give back to our local communities and work together to make the world a better place, donating our time, employee skills, company resources and the vast majority of our profits to bring about lasting change. Set up and semi automated the HubSpot CRM, used to track the sales process. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level. 2023 Bloomberg Finance L.P. All rights reserved. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Bloomberg is an equal opportunity employer and we value diversity at our company. post customer support representative email online interview.. 20220921 Bloomberg Anywhere Remote Login Software Updates Manage Products and Account Information Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company About Careers. As the frontlines of Bloomberg, the customer support team must be equipped to understand (or at least be aware of) almost everything about the company, which means all the financial product lines and services, including the Bloomberg Terminal. Check back weekly for updates! The estimated total pay for a Customer Service Representative at Bloomberg L.P. is $43,874 per year. We collect, analyze, process and publish the data which is the backbone of our iconic Bloomberg Terminal - the facts and figures which ultimately move the financial markets. Check your inbox for a link to activate this alert. For certain language groups, representatives end up knowing almost everyone who speaks that language in Bloomberg globally. Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. Where. Quick apply. Estimated $112K - $142K a year. Your knowledge of and interest in finance and/or technology, and examples thatdemonstrate that knowledge/interest. A year ago, I graduated from New York University and passionately joined Bloomberg Customer Support in Singapore. Transparency in the office is literally visible from the open desk layout, glass-walled conference rooms to the zero offices; this physical space creates an environment for openness that I felt every day. We hire until our roles our full, so we advise you to apply as soon as youre ready. Engaged Employer Overview 7.2K Reviews 482 Jobs 13K Salaries 7.5K Interviews 3.3K Benefits 82 Photos 1.6K Diversity + Add a Salary What people are saying about Bloomberg L.P. Join the conversation on Career Advice for Students 6m attends University of Central Florida The highest-quality data scrubbed, verified and continually updated. Se continui a visualizzare Were actively investing in a more sustainable future, taking a data-driven approach to changing the way we operate our business and empowering our clients and other companies to lead. Maintain positive relationships with our customers by providing excellent service, Log all collection notes on our database or the internal ticketing system, Be accountable for a sizeable collections portfolio and meet specific, targeted goals related to the ageing of open receivables, Be responsible for processing customer refunds, write-offs, escheatable items, and preparing delinquent customers for third party collections, Collaborate with our internal Sales, Contracts, Installations and Billing Teams in order to resolve outstanding issues, The ability to work for 10 weeks from June 26th 2023 to September 1st 2023, Graduating from your Bachelor's degree on 2023 or 2024, Ability to multi-task, trouble-shoot and solve complex problems while utilising multiple system interfaces and addressing a high volume of work within a fast-paced environment, Ability to adjust priorities quickly under pressure in order to meet deadlines, Flexibility within a constantly changing environment, Excellent verbal and written communication skills, Ability to cooperate and collaborate effectively with team members, Previous experience in a customer service or client-facing role, Interest in Finance and/or Accounting (credit control). If you do not have access to your Terminal, we encourage you to submit a request for support on our. You will be responsible for the installation, connection, hardware management and workflow support of terminal clients over the phone and via Bloomberg Instant Messaging. Hit the green key twice or type HELP HELP in the command line and hit the Enter key. The team works with and serves internal employees too. The estimated total pay for a Global Customer Support Representative at Bloomberg L.P. is $103,530 per year. What. Bloomberg LP 2023 Customer Financial Service Representative Summer Internship - Spanish OR French speaker Today London, United Kingdom About Us We're building the world's most trusted information source and community for financial professionals. Global Customer Support Representative employees in Worcester Park. The referenced salary range is based on the Company's good faith belief at the time of posting. message, please email All phone calls are routed randomly to any available representative globally based on the language. 106537. Customer Support Representative in Hoddesdon: 35,376. Request a demo. Bloomberg Customer Support is the right fit if youre professional, personable, intelligent and love to help people out. Update and download software, including full and upgrade installations, API components, utilities, various fonts and drivers, DCAP and Excel Add-ins. Please check your email. Bloomberg, the global business and financial information and news leader, gives influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. The Customer Financial Services team is a fast-paced team, playing an integral role within the company. Moreover, as automation continues to grow in the industry, we are adapting to understand our clients technological needs. Ive always been interested in working with the media, but I never thought I would stumble upon customer service as a career. | Saiba mais sobre as conexes, experincia profissional . Dcouvrez le salaire type chez Bloomberg L.P. publi anonymement par les employs de Bloomberg L.P.. Please read our full terms & conditions before applying. Bloomberg Anywhere Remote Login Software Updates Manage Products and Account Information Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company About Careers. Based on 35 salaries posted anonymously by Bloomberg L.P. Salaire moyen chez Bloomberg L.P. de Customer Financial Service Representative : 80 484 $. If you would prefer to discuss this confidentially , you can get support from our disability partner EmployAbility, please contact +44 7852 764 684 or info@employ-ability.org.uk. We transformed the financial markets in 1981. To be successful we need people and teams who have the passion and pace to deliver to our clients. I was aware of these viewpoints but still took this chance at Bloomberg for reasons which I will discuss later and frankly, I was mind-blown. As the first group of interns to have an entirely online program, we spoke to some of the cohort to understand how they dealt with the challenges of working remotely, and some of the unexpected positive aspects of the virtual program. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Decent selection of food, probably best in NJ; since covid, selection has been stripped down., Decent PPO insurance, no premium for the employee, and the spouse pay the minimum., Extended leave above and beyond that the state (NJ) mandates., Our teams unleash the power of information and technology to organize, understand, and improve our world. Average salary for Bloomberg L.P. Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg quickly and accurately delivers business and financial information, news and insight around the world. Learn more about the application process or click below to apply. Like many college graduates, I came in with minimal real-world experience except for a few internships, which helped equip me for the job market but I still didnt have a complete picture of work life. Global Customer Support Representative in Worcester Park: 32,713. View Steve Conley's business profile as Customer Service Representative at Bloomberg. You will work alongside our New York billing team to resolve pricing issues and terminal inventory disputes, as well as attend regular team meetings with Sales to build strong working relationships and identify key areas for improvement. The Company does not provide benefits directly to contingent workers/contractors and interns. Purposeful. phone, messaging, etc. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Si vous continuez voir ce Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. Find Steve's email address, mobile number, work history, and more. Which is why were a truly global company. Our alumni consists of employees who have successfully created career paths to: #bloomberg-video-6403bde550f89 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Dawn-Lim-150x150.jpg); }@media (min-width: 150px) { #bloomberg-video-6403bde550f89 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Dawn-Lim-300x169.jpg); } }@media (min-width: 300px) { #bloomberg-video-6403bde550f89 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Dawn-Lim-768x432.jpg); } }@media (min-width: 768px) { #bloomberg-video-6403bde550f89 .bloomberg-video__wrapper { background-image: url(https://assets.bbhub.io/company/sites/51/2022/11/Dawn-Lim-1024x576.jpg); } }. Where. Get an email when new listings match your search for: Connect, we'll use this information you provide to help us get in touch with you to align your expertise with our opportunities and better direct our conversations, or keep searching. In a career at Bloomberg, you will play a vital role in making it all happen. Working with critical information and highly sophisticated tools, we ensure the security of our clients accounts and data. Please let us know if you require any reasonable adjustments to be made for the recruitment process. If you would prefer to discuss this confidentially, please email amer_recruit@bloomberg.net, Salary Range: 62,000 62,000 USD Annually + Benefits. You're a solution-provider, with a real passion for providing platinum . DCF, Black Scholes, DDM, EBITDA, FCFF etc. Life at Bloomberg is many things, but it is never dull. Which is why were a truly global company. Going back to why I chose Bloomberg Customer Support despite all the potential challenges. Please read our full terms & conditions before applying. Please help us protect Glassdoor by verifying that you're a Whether youre looking for an internship, an apprenticeship, an entry-level position or just want to explore what a career at Bloomberg has to offer, we have a program for you. An email has been sent to containing a link to reset your password! We hire for a variety of training classes over the course of the year. Refine search. Bloomberg check . *Please note that this process may differ slightly across roles and regions. Your understanding of Bloomberg, our business and values, who our clients and competitors are, and our advantages. Were actively investing in a more sustainable future, taking a data-driven approach to changing the way we operate our business and empowering our clients and other companies to lead. Please let us know if you require any reasonable adjustments to be made for the recruitment process. IT Support representative with 15+ years of experience in Technical Support, IT Infrastructure, Datacenter, Network Operations, Project Management, Inventory Management, working with internal and external clients, vendors and specialist and multidisciplinary teams in multi-geographic areas. We set-up, train, and connect our clients to the various Bloomberg products and platforms they subscribe to. To testify to the career mobility, I recently moved to Corporate Communications for a 6-month assignment, a valuable opportunity and an unconventional arrangement. We give back to our local communities and work together to make the world a better place, donating our time, employee skills, company resources and the vast majority of our profits to bring about lasting change. Whether youre looking for an internship, an apprenticeship, an entry-level position or just want to explore what a career at Bloomberg has to offer, we have a program for you. function CACS check corporate actions. Every employee is entitled to a company donation of $2,500 to any Bloomberg supported non-profit, once he or she completes 25 hours of service in a calendar year. Great to be recognized by Glassdoor for our efforts to create an inclusive environment for this community both within our company and beyond. 2023 Bloomberg Finance L.P. All rights reserved. Our success reaches far beyond the finance and technology industries: we invest nearly all of our profits to help solve humanitarian issues globally and in our own communities. If you would prefer to discuss this confidentially, please email amer_recruit@bloomberg.net, Salary Range: 62,000 - 62,000 USD Annually + Benefits, Please read our full terms & conditions before applying. This past year of being an adult in the working world has been a fantastic, wild but fulfilling ride. Jobs and resumes posted on Physics Today Jobs are distributed across the following job sites . Additionally, our training will focus deeply on customer service best practices familiarizing you with general daily inquiries, product setup and hardware, and troubleshooting. You will then develop Fixed Income knowledge, learn about our clients and their needs, and build relationships with internal and external stakeholders. However, each case is reviewed on an individual basis . Through Bloomberg Philanthropies, we are committed to support worthy causes where the greatest good can be achieved. Client queries range from How do I set up the watchlist on my Bloomberg new app to How do I install my Bloomberg terminal license? In brief, it can be anything and everything. Exciting. The chance to help clients financially appeals to . You will work alongside internal departments to answer client queries and bringing them to a resolution. 2023 Bloomberg Customer Support Representative - German or Portuguese speakers 3+ months ago London, United Kingdom About Us We're building the world's most trusted information source and community for financial professionals. We are sorry for the inconvenience. Language skills are critical in this role, so were always looking for candidates fluent in a second language other than English. Access our Spring 2023 calendar here. We have a rolling application process, with training classes starting throughout the year. Support Third Party Index Providers who . Bloomberg Anywhere Remote Login Software Updates Manage Products and Account Information Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company About Careers. We are committed to hiring the best and brightest talent at Bloomberg and we do provide visa sponsorship for this role. Here are some resources and tips to help you prepare for your interview and learn more about Bloomberg and the role. To protect your confidential information, the Bloomberg Terminal requires biometric authentication. I often found it difficult to describe what I do and how customer support works differently at Bloomberg.